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Beyond 5 stars. Being from out of town isn't easy especially when searching for a reliable auto shop. I've been coming to Joe's for months now and I can't be… read more thankful enough for the service they've provided me. The whole team is extremely friendly and provide you with accurate quotes and times. If you need anything at all auto related, Joe's Tires really is the spot to go.
I brought 2 cars in for tires and possible service. 2010 Scion Xb and 2002 MR2 Spyder. I am very impressed w this shop and staff. They're invested in you… read more and have interest and integrity in helping you drive safely. Prices are fairly priced snd within the range of other service shops.
The shop is busy so anticipate this in arranging time .
Had a small hole and needed to fix it quick to drive back to Sacramento today so I looked on maps and went for the best review and for sure… read more was not let down! I usually don't write reviews but they were very quick, super friendly and I didn't feel iffy about the tire patch. They also changed my flat tire and put the spare back in its compartment! Thanks Jose (and the other tire specialist)!
I can't say enough good thing's about Joe's Tires. We bought a set of four tires about 10 months ago for our Toyota Highlander and the price was great. The… read more team installed them quickly and they were very helpful and polite. We just had a flat (ran over a screw) and they fixed it for free. Not only was it covered by their warranty but they put it back on the car and remounted my spare under the car. Really great customer service! We will definitely buy from them again. Highly recommended.
Small businesses struggling and removing frustration on customers. I went in to get a quote for a pair of tires as I like to support local businesses first. The owner… read more Jose was consistently being condescending, grumpy and rude to me when I asked a few questions. At one point upon learning of incredibly attractive prices I told him that his quotes were surprisingly better than Costco – he just lost his cool and said “Get the F out of here and go to Costco” and his assistant acted like a goon and told me “why are you even standing here, we don't lose anything” – so yeh, they sure earned my business.. no wonder when small businesses should in fact have much better customer service act in this manner, the bigger giants win. Having a bad day? Don't take it on me.
They did an awesome job taking care of my car after I popped a tire last night. In and out in an hour or so but that's because they had… read more to go to Richmond to get my tires! Hella cool guys and very professional. Would definitely go here again.
I waited a while just for a diagnosis. Then I got a call that my tire was irreparable and they did not have my tire size in stock. I was… read more referred to another tire shop and they only had a used tire in my size. I did not follow their recommendation and instead found a brand new tire at Big O Tires.
Incredible service. Indeed, as others have said, Tito and his team went above and beyond. Tito explained everything in great detail, educated us about tires in general, gave us options,… read more zero pressure about anything, incredibly thorough, kind, respectful, competent, efficient, and more. Many thanks to Tito and Jose! I can't imagine going anywhere else.
This is for great customer service. I pulled in this morning because my back tire was low. I can't bend to put air in it. Even though they were booked… read more with appointments, they were nice enough to check the air pressure in all my tires and adjust as needed. I will return when I need tires. Thank you, good customer service is hard to find.