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I'll always go to Joe's now. The other week on a Saturday, I noticed a tire in really bad shape, and I was just a couple blocks from Joe's. I… read more drove there. When I saw how busy they were, the line of cars waiting to get in, the busy waiting area, technicians running around all over there place, I did not expect they would be able to take me that day.
They did, no problem – what a place! They are so professional, knowledgeable, efficient and NICE. They easily and smoothly handled all us customers. My technician quickly helped me pick tires, someone gave me a ride home, 2 hours later the same person picked me up and it was all done. EASY!
I'm a super-happy customer. I've been going to America's Tires in Walnut Creek for 20 years, and they are excellent too. But what convenience to have this kind of customer service, and a ride home, that meant a lot. From now on, it's Joe's. I'm so happy I found them.
Tesla had failed me and my alignment was severely off resulting in my tire wear being very uneven.
No fear because Joe's Tires fixed it well within the allotted estimate time… read more (just over an hour vs the est. 2 hours). I even had to cut my coffee time short because they were so quick, which, as an added bonus there are tons of shops and restaurants around the area to hang out at while you wait.
Wow! What a find! I felt like I went back in time 40 years to when people were more courteous and honest. Quick and excellent work. Very fair pricing. True… read more gem of a place. Will forever be getting my tires from Joes without question.
Got a flat driving around Berkeley. Needed a fix or replacement tire. Got a brand new tire I guess was fine and worked. But not a good deal. Nice folks.… read more Quick and good if you in a pinch around CollegeTown.
Came 15 min to 6pm for them to check my tires… the guy said I have another job I can't help you.
Manager said: “tire repair takes an hour”
Horrible… read more service.
Is not even about the closing time, is the employees' attitude.
Called in to make an appointment for an wheel alignment and some rude as* hat refused to put me through to make one then hung up on me. I was… read more inquiring to purchase 4 new tires as well. Instantly lost my business. Worst customer service, EVER.
So I realized my car had a very flat tire today and called around to see if I could get a same-day fix. Other places said no or were hard… read more to get a hold of but when I called Joe's, they said they could do it and they did! I was so relieved to be able to get it taken care of and Tito and his guys did an amazing job.
Honestly, going to a garage or a place that works on cars as a woman who doesn't know very much about cars is intimidating. This obviously wasn't something I could have put off for later (I would have if I could have ) so in we went. Tito was upfront, honest, and knowledgeable and which made me feel comfortable about the whole process and service. We ended up having to replace two of my tires so Tito explained AND showed me why (which was helpful so I didn't feel like I was getting taken advantage of). AND these new tires even come with a warranty that my previous tires didn't have!
I'd recommend this tire shop to anyone in the area who needs a tire rotation, realignment, or replacement. I'm glad I came here and won't be anxious at all about bringing my car back for my next tire rotation. These guys are great and worth every cent.
Thank you, Tito!
Joes tires is amazing! They were there for me when Toyota of Berkeley referred me when I was having tire troubles. But what truly makes them amazing in my book… read more is that, when my tired were low on air and my check tire pressure light came on, I called and they had me come over right away. They filled the air in my tires, the light went away, and they didn't charge me anything for it. That's some great neighborly kindness. I really appreciate that. Until next time.