I got exceptional service here at Joe's Tires! I went in for a flat tire and was able to be seen immediately on a Saturday. They also found another nail… read more in another tire! They were able to patch one for about ~$30 and had to get a new tire for the other. It was a bummer but they were able to handle it all for me and get me on the road by the next business day- Monday because they are closed on Sundays. Total was about $250-$280- not bad for patch, new tire, labor. Also the staff was incredibly friendly and understanding that I was upset- not at them but me getting nails in my tires *facepalm*. It was lame but glad Joe's Tires were there to help in a stressful time with the most hospitality!
Beyond recommended. My car was really banged up and needed a lot of attention. Went to a few other spots around town to get some quotes and ended up getting… read more charged for some of those “quotes.” Brought it into Joe's Tires and honestly, some of the best and most genuine people in there really looking out for their customers. This is the first shop I've taken my car and don't feel like I'm being overcharged for anything. This shop has the greatest customer service and quality of service for cars. They kept in close contact with me to keep me updated about my car meanwhile it was in their control which made me super happy to know it was in good hands.
Joe's went above and beyond to fix our car. They took a loss on it but did everything they good to try to save it. Now I take our new… read more car there. They are reasonable and very honest. And fast!
I have gone to Joe's Tires for minor tire adjustments, and couldn't be happier. The guys there are GREAT, always helpful with a smile and in timely fashion.
When I… read more think of local businesses that make a positive difference in my life, Joe's Tires is up there, on the list.
Thank you one & all. Good holiday wishes!
Tito!!! You and your team went above and beyond! Thank you.
I want to share what an amazing and generous experience I had
Last Thursday working with Paul and Manuel(and Tito at… read more the referral tire shop down the road- Joe's Tires.)
I was driving home from UCSF with my partner who just had shoulder surgery and was post-op 2 hours.
We were driving along the 580/80 just before the Richmond Bridge split, and my brand new Volvo XC60 Hybrid, Pirelli Scorpion low profile tire blew out. There was a bolt in it that dislodged and the tire lost air.
We safely pulled off the freeway, not knowing the area at all, into a industrial area with few around.
As we turned the corner, we saw Toyota Berkeley Autobody. In a panic with the patient in the car, I parked and walked in asking for help.
Paul saw my concern and immediately had me pull in to assess the problem and learned these cars do not have spares because of the battery in the back for hybrid use.
A flaw about this high end Volvo.
Paul and Manuel swiftly went into problem solving mode while I called a friend to pick up my patient in the car.
They took great care of me for the next several hours helping me get to a nearby tire place and put a temp tire on my car. These tires are not in stock anywhere as they are specialized, another issue to take up with Volvo. (I have had 7 Volvo cars and never an issues with tires like this because Of the hybrid.
Paul a d Tito at Joe's Tires did not charge me for their time or help with any of this. They saw two people in need of help and put us ahead of any financial gain.
Generous, kind, helpful, willing! We need more of this in the world. Thank you Paul, Manuel, and Tito.
We are home safe and swiftly because of you 3 kind men
This is for great customer service. I pulled in this morning because my back tire was low. I can't bend to put air in it. Even though they were booked… read more with appointments, they were nice enough to check the air pressure in all my tires and adjust as needed. I will return when I need tires. Thank you, good customer service is hard to find.
Man, calling for tires and getting quotes for tires SUCKS!
Well, do yourself a favor and call Joe's tires and make the process a lot less sucky. In fact, it was… read more a breeze.
My most recent tire purchases have been pretty straightforward. I go to Costco, order the tires and it's done without any hassle.
So this time I cross-referenced reviews with consumer reports. Costco doesn't carry the brand that was recommended, and tires I wanted were for my truck, and a little oversized.
I like to buy locally, so I “smiled and dialed” (what's dialing??) after reading so many reviews-Joe's Tires.
I told them what brand and size I wanted, and they gave me a quote. These bad boys weren't cheap, but I didn't want to settle so I special ordered them with a $100 deposit.
An hour later, I got a call from Tito, confirming everything. What a guy, Tito! Really helpful and informative. He also knocked off $150 from the price I'd already agreed to, saying he appreciated my patience.
The tires weren't due in for a few days and we set up an appointment, which went off without a hitch. The installer (a black guy I didn't catch his name) was also super friendly, “taking care of my baby”. And Jose, the manager also helped with the transaction. Everyone was really amazing. A couple hours later the truck was done, very happy!
Don't over think this. If you've read this far, stop reading and call them already. Lol