My car really needed new tires, and Joe's Tires came in clutch. I researched what tires I needed and wanted that were in my price range. I called them to make an appointment in four days, and they said they could get me the tires I wanted by that time.
When I arrived, everything was done in a timely manner and was in an out in 10 minutes. I was able to leave my car and drop it off for the whole day, since I worked close. It took about 5 minutes for me to get my keys, sign what I needed to sign, and drive away.
The rates were reasonable and expected. No issues with this place, and would recommend any of my friends to come here if they need new tires.
We got a flat tire in Berkeley and hobbled into Joe's Tires on a Saturday morning. Even without an appointment, they were able to look at our car immediately. It was determined that we needed a new tire which they didn't have in stock since it was an uncommon type. They went out of their way to get one from their warehouse in Richmond and had us on our way within aa couple of hours. They were very helpful and knowledgeable. Tito was great!
Great local tireshop around Berkeley. I happened to be around the area and unfortunately I got a flat tire. It was 30 minutes before their closing time on a holidays, 12/29, but they were nice and kind enough to take a look at the tire for me. The staff was friendly. After I waited for 20 mins, they told me it was not fixable, so I decided to go ahead and purchase 2 new tires from them, price was okay, would not be the cheapest, but given the service and the quality and the time, I appreciate them for taking care of the service and put me back on the road within 45-60 mins.
I've patronized Joe's Tires for the past two years or so. I even previously wrote positive reviews like the owner Jose requested.
I brought my car in on a Sunday to have the tires I purchased here rotated (free rotations for life of tire). I was told they couldn't get to it for at least an hour but I was in no hurry so I dropped the car and got some lunch.
I got a call about 70 minutes later saying they couldn't and wouldn't rotate the tires because they're so unevenly worn. I was told that "even though you did the rotation every 5,000 miles, you should have had two alignments done during that period" and that's why the shoulders are wearing more quickly. Okay, so why in all the times that I brought my car in for rotation did no one mention this?
I had an alignment done when I purchased the tires here originally, but not once since then did anyone mention I needed an alignment, and I certainly never rejected the service. I've only ever had these tires serviced by Joe's Tires.
Now I'm being told I need 4 new tires, and luck would have it, they're having a "buy 3, get 1" deal at the moment. Why on Earth would I continue to do business here when they clearly dropped the ball? Jose couldn't even be bothered to respond to my email.
They don't have the best prices, but despite this I was happy to come here to support a small business, but they aren't even! They're actually owned by the stealership, Toyota of Berkeley.
Save your money and go to Costco, or if you want to support an ACTUAL local business, Don's Tires. I easily saved over $200 on a set of 4 tires by going elsewhere.
I have been here twice and they never disappointed me! Lately I went there with a flat tire before 8am. The staff had already taken care of me even they opened at 8am. Two tires got to be changed and I had to go to work by 9am. The staff told me it would take about 45 mins to an hour to be done. I told him about my work schedule and he guaranteed me that would work. Within 40 mins, my car was fixed!
Great, efficient and professional service!
Love going here! I have two cars that I take here all the time. I purchase new tires, get an alignment, & an oil change. Everyone here is super friendly, Jose & Carlos always take good care of me. If something isn't right, they recommend whatever it is I need. Been going here for over 5 years & I don't think I'll go anywhere else!