Customer Reviews

  Friendly and reliable service. Quickly diagnosed the issue with our tires and gave us options to address.

  This review is long overdue. I’ve been going to Joe’s for years, I think 3 sets of tires now. They are honest and stand by their product.

  Thank you for the excellent service and quality workmanship! Vicky and I appreciate the new shocks and tires.

  if you are a woman and like getting ripped off, then by all means go to this place. You can pay 200 labor to replace your lug nuts and about 70-80 for parts on top of the 200 for alignment and balancing… why not? but if you have sense, go to San Pablo to the pink building where there is one flat price given for alignment and rotation/balancing. No thanks, Joe!

  Great service. Honest. Helpful. Friendly. Tito and Carlos know their tires. Would definitely recommend.

  From the Initial phone call each person was professional. A video was sent making us aware of what was going on. They even beat their own deadline!

  Joe’s Tire is the place to go if you ever need your tires replaced or any tire services -the business goes out of its way to provide excellent service.

  Tito was awesome. Got my company car in and out for a reasonable price and he communicated well. He made sure I got what I needed (tires and alignment) and didn’t try to fluff the service or price up. Solid place for business. I will be listing this place as my companies go to for service.

  This is complete and total BS:

“Recognizing the urgency of your situation, we regret any frustration it may have caused. Our team suggested leaving the vehicle for at least two hours or scheduling an appointment at 8:00 am the following day. We understand that these options might not have aligned with your immediate needs, and we apologize for any inconvenience.”

The only option offered was coming back the next day. How does that work when one has a tire that won’t hold air. This is another example of why I will never ever give this company my business again, they are liars.

  I remember calling Ken Betts Chevron Service Center asking if I could get my 2001 BMW 740iL in for an alignment. He said that the best person he can recommend is Joe’s Tires. Amazing service and was detailed on what I needed and what could use an adjustment. They are really good with their work car felt amazing and did it quickly than expected. Thanks again! Will becoming here again and telling people about this spot.

  When i took my car in for a flat tire repair, they were so helpful and polite. Good price, consistent with what i expected. Upon my recommendation and that of another friend, my husband took his car there and had a terrible experience. The sales person was rude and tried to gouge him with prices more than 4 times what they charged me! Will not go back

  Tesla had failed me and my alignment was severely off resulting in my tire wear being very uneven.

No fear because Joe’s Tires fixed it well within the allotted estimate time (just over an hour vs the est. 2 hours). I even had to cut my coffee time short because they were so quick, which, as an added bonus there are tons of shops and restaurants around the area to hang out at while you wait.

  Joe’s charges a 4% credit card fee! It’s a HUGE ripoff. It’s about $50 in credit card fees for four tires. Come on Joe this is ridiculous.

  Best tire shop in the area, Tito and Carlos are always helpful . I’ve never gotten a video inspection from a tire shop that’s is amazing !

  Extra large screw in my tire; they fixed it the same day and under an hour. They repaired and rotated! The front desk guys were both nice as well. Cheers!

  My air pressure light came on again a couple days after I had filled the tires due to my front right tire being low. After re-checking, I realized the tire must have a leak. I drive into Joe’s Tires straight from summer camp pick up after a very short search for places nearby– shortly after 4pm. I expected to have to make an appointment for the next day or later in the week and also assumed I would need to replace the tire. To my surprise and delight, I was helped right away. They took the car and said it would probably be about an hour. 15 minutes later they called to say it was a simple fix– a screw had punctured the tire and they plugged the hole and patched it up. $35 and 15 minutes?? Amazing. They have my business for our two family cars for life!! Friendly, fast, fair.

  Definitely the most wonderful tire experience ever! I know nothing about tires but my mechanic said I needed new front tires and recommended Joe’s…I called and they scheduled an appointment for the next day. In addition to ordering the correct tires, they discovered I had a bent rim and bad tire on the back. They got the rim repaired and did an alignment. OMG…what a difference in driving that made. Every single person I dealt with was just wonderful and I am very grateful to have this place as a resource for the future. I would give it 10 stars!

  They were reasonably priced, very pleasant and honest. They could have tricked me into buying a new tire when all it really needed was a patch. When I do need new tires, I will definitely go to this place. Their shop is immaculately clean, and they have a nice waiting area.

  Ripoff. They will upsell you every time. First upsold on replacements tires promising better mileage in my 2014 Prius. Mileage went down. 4 yrs, 40 VERY gentle driving miles later they refused to repair nail damage saying I needed 4 new tires despite intact tread. Second shop inspected & repaired no problem.

  Really good service. Tito advised me on my options for tires in a very trustworthy manner, without making any hard sells. Also, they said they’ll provide free tire rotation after 6 months.