Wheels in Berkeley, CA

  My car really needed new tires, and Joe's Tires came in clutch. I researched what tires I needed and wanted that were in my price range. I called them to… read more make an appointment in four days, and they said they could get me the tires I wanted by that time.

When I arrived, everything was done in a timely manner and was in an out in 10 minutes. I was able to leave my car and drop it off for the whole day, since I worked close. It took about 5 minutes for me to get my keys, sign what I needed to sign, and drive away.

The rates were reasonable and expected. No issues with this place, and would recommend any of my friends to come here if they need new tires.

  Unfortunately, I ended up with a flat tire about two weekends ago (definitely saw this coming, considering the tread on all four of my tires were worn down). I called… read more Joe's Tires and was quoted $532.99 for “out the door pricing, with EVERYTHING included” for four Falken tires. I was happy with the price, so I scheduled a next-day appointment. The morning of my appointment, I called to inquire about pricing for a different set of tires. Come to find that, while I was told the $532.99 quote was for a comprehensive service, she noted on her end that it was without alignment, which would cost an additional $120. Had this information been disclosed to me during my initial inquiry, I would have continued to shop around and consider other local shops. Being that street cleaning was scheduled for the upcoming Monday, it was important that I towed my car and resolved this before the weekend ended. I spoke to Carlos and expressed my dissatisfaction with the service I received over the phone – I felt as though the person I originally spoke to knew I was working on a tight timeline and took advantage of that fact by being dishonest about pricing. He was willing to remedy the situation by providing excellent customer service. Carlos offered me the alignment for $89 and gave me a $10 discount on each tire to match the pricing of the tire I was calling to inquire about. The total for this service was approximately $570 (including all four tires, a tire disposal fee, alignment, balancing, wheel weights, and a warranty) and it was quick and easy. All tires purchased from Joe's come with a warranty, which is a huge plus! I plan to return as a customer in the future and to recommend this business to my friends and family. Thank you for the excellent customer service Carlos and Joe's Tires!

  Very quick and simple. No upselling and whatnot. On top of changing my tire, they kindly tidied up the spare back into the compartment.

  Excellent service! From scheduling to greeting me as I drove up, to picking up my car. Tito, was
Great! (Hope that's his name). He volunteered useful information about my car… read more that I didn't even ask for. The entire experience was easy and a pleasure. Recommend!

  Paid $$ to have a tire patched. A couple months later it started going flat again. Had to bring it to a different shop to fix the poor patch job

  Joe's Tires is EXCELLENT!! Honest, kind, efficient and with premium customer service. We are so satisfied I'd give more than five stars if I could!!

  I got two nails stuck in my tire and my tire pressure alert went up. Got my car fixed up same day for the price promised ($30) and patched up… read more my tire. Highly recommend Tito, super friendly and efficient. Thanks for the good work!

  Tito!!! You and your team went above and beyond! Thank you.

I want to share what an amazing and generous experience I had
Last Thursday working with Paul and Manuel(and Tito at… read more the referral tire shop down the road- Joe's Tires.)
I was driving home from UCSF with my partner who just had shoulder surgery and was post-op 2 hours.
We were driving along the 580/80 just before the Richmond Bridge split, and my brand new Volvo XC60 Hybrid, Pirelli Scorpion low profile tire blew out. There was a bolt in it that dislodged and the tire lost air.
We safely pulled off the freeway, not knowing the area at all, into a industrial area with few around.
As we turned the corner, we saw Toyota Berkeley Autobody. In a panic with the patient in the car, I parked and walked in asking for help.
Paul saw my concern and immediately had me pull in to assess the problem and learned these cars do not have spares because of the battery in the back for hybrid use.
A flaw about this high end Volvo.
Paul and Manuel swiftly went into problem solving mode while I called a friend to pick up my patient in the car.
They took great care of me for the next several hours helping me get to a nearby tire place and put a temp tire on my car. These tires are not in stock anywhere as they are specialized, another issue to take up with Volvo. (I have had 7 Volvo cars and never an issues with tires like this because Of the hybrid.
Paul a d Tito at Joe's Tires did not charge me for their time or help with any of this. They saw two people in need of help and put us ahead of any financial gain.
Generous, kind, helpful, willing! We need more of this in the world. Thank you Paul, Manuel, and Tito.
We are home safe and swiftly because of you 3 kind men

  We got a flat tire in Berkeley and hobbled into Joe's Tires on a Saturday morning.  Even without an appointment, they were able to look at our car immediately.  It… read more was determined that we needed a new tire which they didn't have in stock since  it was an uncommon type.  They went out of their way to get one from their warehouse in Richmond and had us on our way within aa couple of hours. They were very helpful and knowledgeable.  Tito was great!

  Came here twice for patches. Great price, fast service!          What else can I say?