Called in to make an appointment for an wheel alignment and some rude as* hat refused to put me through to make one then hung up on me. I was… read more inquiring to purchase 4 new tires as well. Instantly lost my business. Worst customer service, EVER.
Came 15 min to 6pm for them to check my tires… the guy said I have another job I can't help you.
Manager said: “tire repair takes an hour”
Horrible… read more service.
Is not even about the closing time, is the employees' attitude.
I put off getting my tire looked at, but they were able to get me in for a same day appointment. They were very thorough and took their time to… read more find a hidden nail in my tire. Great service, nice people, clean and comfy waiting area.
My air pressure light came on again a couple days after I had filled the tires due to my front right tire being low. After re-checking, I realized the tire… read more must have a leak. I drive into Joe's Tires straight from summer camp pick up after a very short search for places nearby– shortly after 4pm. I expected to have to make an appointment for the next day or later in the week and also assumed I would need to replace the tire. To my surprise and delight, I was helped right away. They took the car and said it would probably be about an hour. 15 minutes later they called to say it was a simple fix– a screw had punctured the tire and they plugged the hole and patched it up. $35 and 15 minutes?? Amazing. They have my business for our two family cars for life!! Friendly, fast, fair.
Got a flat driving around Berkeley. Needed a fix or replacement tire. Got a brand new tire I guess was fine and worked. But not a good deal. Nice folks.… read more Quick and good if you in a pinch around CollegeTown.
I brought my car in with a slow leak in one of tires due to a small screw in the center of the tread. My car had also recently developed… read more a slight wobble in the front wheels at highway speeds, that I suspected was due to a slight imbalance in the front wheels.
At the shop the man at the counter told me that I probably needed new front tires, before he even looked at the car. When he did look at the car he said that they could do nothing, as the tread was too badly worn.
I measured my tread depth with my tread gauge and found about 50% tread remaining on the fronts and 38% on the rear. The tire industry guidelines recommend not fixing a puncture if there is less than 20% tread left. Additionally, all my tread had worn evenly across the faces of the tires.
I then went to Don's Tire in Berkeley and they had no problem in fixing the puncture and rebalancing my front wheels, with the result that my car is running smoothly at all speeds.
My next set of Michelin Pilot Sport Cup 2 tires for the car will not be bought from this shop.
Joes tires is amazing! They were there for me when Toyota of Berkeley referred me when I was having tire troubles. But what truly makes them amazing in my book… read more is that, when my tired were low on air and my check tire pressure light came on, I called and they had me come over right away. They filled the air in my tires, the light went away, and they didn't charge me anything for it. That's some great neighborly kindness. I really appreciate that. Until next time.