Called in to make an appointment for an wheel alignment and some rude as* hat refused to put me through to make one then hung up on me. I was… read more inquiring to purchase 4 new tires as well. Instantly lost my business. Worst customer service, EVER.
I brought my car in with a slow leak in one of tires due to a small screw in the center of the tread. My car had also recently developed… read more a slight wobble in the front wheels at highway speeds, that I suspected was due to a slight imbalance in the front wheels.
At the shop the man at the counter told me that I probably needed new front tires, before he even looked at the car. When he did look at the car he said that they could do nothing, as the tread was too badly worn.
I measured my tread depth with my tread gauge and found about 50% tread remaining on the fronts and 38% on the rear. The tire industry guidelines recommend not fixing a puncture if there is less than 20% tread left. Additionally, all my tread had worn evenly across the faces of the tires.
I then went to Don's Tire in Berkeley and they had no problem in fixing the puncture and rebalancing my front wheels, with the result that my car is running smoothly at all speeds.
My next set of Michelin Pilot Sport Cup 2 tires for the car will not be bought from this shop.
This place is great.. I Had some tires badly in need of replacing. I then had one go flat, so on a friend recommendation I took it there. Place was… read more very clean and guy “Robe” was real nice and helpful.. They had the tires replace and me back on the road in about 40 mins. I would recommend this place to anyone needing tire work.
Was in from out of town and blew a tire and was on a very tight time crunch.
Jose at Joe's tire was amazing!! worked with us to get us… read more out quickly fair price and very friendly. Highly recommend these guys.
I had a great customer service experience. I would recommend Joe's to any of my friends. I usually go to Big O Tires, but I thought I would try a… read more different “local” business and I am glad I did. Thanks!
If you're going to buy tires I'd suggest getting them here. Yeah you could probably find them cheaper online but then who's going to install them? Are they going to… read more come with a rest warranty and fee rotation? Probably not.
Sometimes you have to pay a little more to just have peace of mind.
I like how they also operate alongside Toyota of Berkeley. I own a Toyota and it's just reassuring that they operate under one roof.
They are great at customer service and will try their best to accommodate whatever it is you're looking for.
Show up with a selection of tires you've spent weeks looking through online and they will do their best to get them for you.
They might even have them in stock.
If they can't get the ones you want they will help you out in selecting a what would be their equal.
I don't usually review places that don't serve food. But they deserve it.
Wow! What a find! I felt like I went back in time 40 years to when people were more courteous and honest. Quick and excellent work. Very fair pricing. True… read more gem of a place. Will forever be getting my tires from Joes without question.
Tito and Carlos were professional and kind when I walked in. I needed a jump for my car a few blocks down, and Joe's was extremely gracious and ended up… read more helping me out. I took a quick ride with Jorge, who jumped my car and saved the day. These guys rock, and you should come to them first for any auto issue!
Joes tires is amazing! They were there for me when Toyota of Berkeley referred me when I was having tire troubles. But what truly makes them amazing in my book… read more is that, when my tired were low on air and my check tire pressure light came on, I called and they had me come over right away. They filled the air in my tires, the light went away, and they didn't charge me anything for it. That's some great neighborly kindness. I really appreciate that. Until next time.