Incredible service. Indeed, as others have said, Tito and his team went above and beyond. Tito explained everything in great detail, educated us about tires in general, gave us options,… read more zero pressure about anything, incredibly thorough, kind, respectful, competent, efficient, and more. Many thanks to Tito and Jose! I can't imagine going anywhere else.
So ,back in August 2021 I needed some new tires ansmd I called Berkeley Toyota, the automotive voice system directed me to call Joe' s tires. I called and s… read more heduke my appointment and met Tito over the phone. I replaced three tires on my car and then got two new tires for another car. I had the best service from Tito and his crew. The service ices is personable and they work with you to get you a price and service that is worth it. You can chose from three different levels of service options for each serive category.
I am extremely satisfied with the services provided by Joe's tires. So much so that I don't take my cars to the other dealership. Joe's tires give my five star full service treatment! If you go in ask for Tito and tell them I recommend you
They did an awesome job taking care of my car after I popped a tire last night. In and out in an hour or so but that's because they had… read more to go to Richmond to get my tires! Hella cool guys and very professional. Would definitely go here again.
Small businesses struggling and removing frustration on customers. I went in to get a quote for a pair of tires as I like to support local businesses first. The owner… read more Jose was consistently being condescending, grumpy and rude to me when I asked a few questions. At one point upon learning of incredibly attractive prices I told him that his quotes were surprisingly better than Costco – he just lost his cool and said “Get the F out of here and go to Costco” and his assistant acted like a goon and told me “why are you even standing here, we don't lose anything” – so yeh, they sure earned my business.. no wonder when small businesses should in fact have much better customer service act in this manner, the bigger giants win. Having a bad day? Don't take it on me.
My experiences with Joe's Tires have always been great. A few years ago I hit a bad pothole, resulting in damaged tires and two cracked shock absorbers. The repair quote… read more from my dealer made me cry. I'd gotten new tires from Joe's not that long before, and decided to call them for a second opinion. They fixed my car for significantly less and did great work. That made me a loyal customer. Recently hit another pot hole on a dark rural road, which put the car so badly out of alignment I had to pull the steering wheel to the left to keep the car straight. I was really lucky that nothing was truly broken, and the good folks at Joe's were able to correct the severe misalignment and get me up and running smoothly again. From tires, to new break pads, to car batteries, to alignments, and new windshield wipers, I've always felt treated fairly, and with kindness and respect. Thank you, Joe's Tires!
Excellent service! From scheduling to greeting me as I drove up, to picking up my car. Tito, was
Great! (Hope that's his name). He volunteered useful information about my car… read more that I didn't even ask for. The entire experience was easy and a pleasure. Recommend!
I can't say enough good thing's about Joe's Tires. We bought a set of four tires about 10 months ago for our Toyota Highlander and the price was great. The… read more team installed them quickly and they were very helpful and polite. We just had a flat (ran over a screw) and they fixed it for free. Not only was it covered by their warranty but they put it back on the car and remounted my spare under the car. Really great customer service! We will definitely buy from them again. Highly recommended.
I brought 2 cars in for tires and possible service. 2010 Scion Xb and 2002 MR2 Spyder. I am very impressed w this shop and staff. They're invested in you… read more and have interest and integrity in helping you drive safely. Prices are fairly priced snd within the range of other service shops.
The shop is busy so anticipate this in arranging time .
I waited a while just for a diagnosis. Then I got a call that my tire was irreparable and they did not have my tire size in stock. I was… read more referred to another tire shop and they only had a used tire in my size. I did not follow their recommendation and instead found a brand new tire at Big O Tires.