We just replaced the tires, breaks and rotors for our family truck and we could not be happier. Tito went above and beyond, and made us feel confident in what… read more they were doing. Thank you!!
Came in to town to visit family and noticed I had a nail in my tire. I called the local Toyota dealership and was referred to Joe's tires. I stopped… read more by and met with one of the employees “probably not Joe” who spent 10 seconds looking at the nail and saying we can't do anything for you it's too much liability. We went to Orozco's down the street and tire was patched in 5 minutes. I don't understand how you can specialize in tires and have a direct affiliation with a dealership and can't take the time to not only evaluate the issue but potentially come up with a solution. I would have even purchased a new tire if that truly was necessary. Not a good experience. On the other hand I highly recommend Orozcos!
I have a 2020 Toyota with 3200 miles and I was experiencing low front wheel tire pressure. 22 psi (34 normal). I was happy to be referred to this excellent… read more experience. The issue was quickly identified and repaired. The team explained the cause and how important it is to have it evaluated. Client education was provided to me. This has got to be the best automotive/ tire service ! Congratulations Joe's Tire!
Man, calling for tires and getting quotes for tires SUCKS!
Well, do yourself a favor and call Joe's tires and make the process a lot less sucky. In fact, it was… read more a breeze.
My most recent tire purchases have been pretty straightforward. I go to Costco, order the tires and it's done without any hassle.
So this time I cross-referenced reviews with consumer reports. Costco doesn't carry the brand that was recommended, and tires I wanted were for my truck, and a little oversized.
I like to buy locally, so I “smiled and dialed” (what's dialing??) after reading so many reviews-Joe's Tires.
I told them what brand and size I wanted, and they gave me a quote. These bad boys weren't cheap, but I didn't want to settle so I special ordered them with a $100 deposit.
An hour later, I got a call from Tito, confirming everything. What a guy, Tito! Really helpful and informative. He also knocked off $150 from the price I'd already agreed to, saying he appreciated my patience.
The tires weren't due in for a few days and we set up an appointment, which went off without a hitch. The installer (a black guy I didn't catch his name) was also super friendly, “taking care of my baby”. And Jose, the manager also helped with the transaction. Everyone was really amazing. A couple hours later the truck was done, very happy!
Don't over think this. If you've read this far, stop reading and call them already. Lol
Beyond recommended. My car was really banged up and needed a lot of attention. Went to a few other spots around town to get some quotes and ended up getting… read more charged for some of those “quotes.” Brought it into Joe's Tires and honestly, some of the best and most genuine people in there really looking out for their customers. This is the first shop I've taken my car and don't feel like I'm being overcharged for anything. This shop has the greatest customer service and quality of service for cars. They kept in close contact with me to keep me updated about my car meanwhile it was in their control which made me super happy to know it was in good hands.
Tito!!! You and your team went above and beyond! Thank you.
I want to share what an amazing and generous experience I had
Last Thursday working with Paul and Manuel(and Tito at… read more the referral tire shop down the road- Joe's Tires.)
I was driving home from UCSF with my partner who just had shoulder surgery and was post-op 2 hours.
We were driving along the 580/80 just before the Richmond Bridge split, and my brand new Volvo XC60 Hybrid, Pirelli Scorpion low profile tire blew out. There was a bolt in it that dislodged and the tire lost air.
We safely pulled off the freeway, not knowing the area at all, into a industrial area with few around.
As we turned the corner, we saw Toyota Berkeley Autobody. In a panic with the patient in the car, I parked and walked in asking for help.
Paul saw my concern and immediately had me pull in to assess the problem and learned these cars do not have spares because of the battery in the back for hybrid use.
A flaw about this high end Volvo.
Paul and Manuel swiftly went into problem solving mode while I called a friend to pick up my patient in the car.
They took great care of me for the next several hours helping me get to a nearby tire place and put a temp tire on my car. These tires are not in stock anywhere as they are specialized, another issue to take up with Volvo. (I have had 7 Volvo cars and never an issues with tires like this because Of the hybrid.
Paul a d Tito at Joe's Tires did not charge me for their time or help with any of this. They saw two people in need of help and put us ahead of any financial gain.
Generous, kind, helpful, willing! We need more of this in the world. Thank you Paul, Manuel, and Tito.
We are home safe and swiftly because of you 3 kind men
I have gone to Joe's Tires for minor tire adjustments, and couldn't be happier. The guys there are GREAT, always helpful with a smile and in timely fashion.
When I… read more think of local businesses that make a positive difference in my life, Joe's Tires is up there, on the list.
Thank you one & all. Good holiday wishes!