Small businesses struggling and removing frustration on customers. I went in to get a quote for a pair of tires as I like to support local businesses first. The owner… read more Jose was consistently being condescending, grumpy and rude to me when I asked a few questions. At one point upon learning of incredibly attractive prices I told him that his quotes were surprisingly better than Costco – he just lost his cool and said “Get the F out of here and go to Costco” and his assistant acted like a goon and told me “why are you even standing here, we don't lose anything” – so yeh, they sure earned my business.. no wonder when small businesses should in fact have much better customer service act in this manner, the bigger giants win. Having a bad day? Don't take it on me.
They did an awesome job taking care of my car after I popped a tire last night. In and out in an hour or so but that's because they had… read more to go to Richmond to get my tires! Hella cool guys and very professional. Would definitely go here again.
So ,back in August 2021 I needed some new tires ansmd I called Berkeley Toyota, the automotive voice system directed me to call Joe' s tires. I called and s… read more heduke my appointment and met Tito over the phone. I replaced three tires on my car and then got two new tires for another car. I had the best service from Tito and his crew. The service ices is personable and they work with you to get you a price and service that is worth it. You can chose from three different levels of service options for each serive category.
I am extremely satisfied with the services provided by Joe's tires. So much so that I don't take my cars to the other dealership. Joe's tires give my five star full service treatment! If you go in ask for Tito and tell them I recommend you
Was in from out of town and blew a tire and was on a very tight time crunch.
Jose at Joe's tire was amazing!! worked with us to get us… read more out quickly fair price and very friendly. Highly recommend these guys.
If you're going to buy tires I'd suggest getting them here. Yeah you could probably find them cheaper online but then who's going to install them? Are they going to… read more come with a rest warranty and fee rotation? Probably not.
Sometimes you have to pay a little more to just have peace of mind.
I like how they also operate alongside Toyota of Berkeley. I own a Toyota and it's just reassuring that they operate under one roof.
They are great at customer service and will try their best to accommodate whatever it is you're looking for.
Show up with a selection of tires you've spent weeks looking through online and they will do their best to get them for you.
They might even have them in stock.
If they can't get the ones you want they will help you out in selecting a what would be their equal.
I don't usually review places that don't serve food. But they deserve it.
I had a great customer service experience. I would recommend Joe's to any of my friends. I usually go to Big O Tires, but I thought I would try a… read more different “local” business and I am glad I did. Thanks!
This place is great.. I Had some tires badly in need of replacing. I then had one go flat, so on a friend recommendation I took it there. Place was… read more very clean and guy “Robe” was real nice and helpful.. They had the tires replace and me back on the road in about 40 mins. I would recommend this place to anyone needing tire work.
Had a small hole and needed to fix it quick to drive back to Sacramento today so I looked on maps and went for the best review and for sure… read more was not let down! I usually don't write reviews but they were very quick, super friendly and I didn't feel iffy about the tire patch. They also changed my flat tire and put the spare back in its compartment! Thanks Jose (and the other tire specialist)!
Tito and Carlos were professional and kind when I walked in. I needed a jump for my car a few blocks down, and Joe's was extremely gracious and ended up… read more helping me out. I took a quick ride with Jorge, who jumped my car and saved the day. These guys rock, and you should come to them first for any auto issue!